Privacy Policy

At lazunqiverlo, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and financial planning consultation services.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal identification information including your name, email address, phone number, and postal address that you provide when contacting us or scheduling consultations
• Financial information you share during consultations including details about your circumstances, goals, and planning considerations necessary to provide personalized guidance
• Technical information automatically collected when you visit our website including IP address, browser type, device information, and pages viewed for analytics and security purposes
• Communication records including emails, phone calls, and consultation notes to maintain service quality and provide continuity in our relationship with you

How We Use Your Information

We use collected information for the following purposes:

• Providing personalized financial planning consultations and analytical reviews tailored to your unique circumstances and objectives
• Communicating with you regarding consultations, appointments, follow-ups, and responding to your inquiries and requests for information
• Improving our services, website functionality, and user experience through analysis of usage patterns and feedback
• Ensuring compliance with legal obligations, regulatory requirements, and maintaining records as required by Australian law

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for us to process your information for specific purposes such as marketing communications or optional services. Contract Performance: When processing is necessary to fulfill our contractual obligations in providing financial planning consultations. Legitimate Interests: When we have legitimate business interests such as improving services, fraud prevention, and maintaining security. Legal Obligations: When processing is required to comply with Australian privacy laws and financial services regulations.

Information Sharing

We respect your privacy and limit information sharing:

• We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is confidential and protected according to Australian privacy principles and professional standards.
• We may share information with trusted service providers who assist in operating our website, conducting business, or servicing you, provided they agree to keep information confidential
• We may disclose information when required by law, to enforce our policies, protect our rights and safety, or respond to legal processes such as subpoenas or court orders

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Your Privacy Rights

Under Australian privacy law, you have important rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you and receive a copy of your data
• Correction: You can request correction of inaccurate or incomplete personal information we maintain about you
• Deletion: You may request deletion of your personal information subject to legal and regulatory retention requirements
• Objection: You have the right to object to certain processing activities and withdraw consent where processing is based on your consent

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our services. Cookies are small files stored on your device that help us recognize your browser and remember preferences. You can manage cookie preferences through your browser settings.

View Cookie Policy View Cookie Policy

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with your personal information, please contact us:

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.